Return policy

If you are unhappy with your OW STUDIOS purchase, please return it in 21 business days.

Please follow the steps below to return your purchase.

1. Please make sure your items are returned new, unused and with all OW STUDIOS attachements. 

2. Fill a return form.

3. Check your email for return confirmation.

4. Please pack the product carefully. To ensure product‘s safety we recomend you to use original delivery package. 

5. Send your purchase to the following address: UAB First Priority, Radvilų Dvaro g. 4, Kaunas, LT- 48320, Lithuania. 

6. You will be refunded in 3 business days after we’ll get return. Your refund will be credited to your bank account originally used for purchasing.

Keep in mind, OW STUDIOS is not responsible for any theft or loss during return. Therefore, we suggest you choose a trackable shipping service.